{"id":3995,"date":"2025-12-22T10:28:18","date_gmt":"2025-12-22T14:28:18","guid":{"rendered":"https:\/\/solulan.com\/webinaire-ia-pour-votre-centre-contact\/"},"modified":"2026-01-21T16:12:16","modified_gmt":"2026-01-21T20:12:16","slug":"webinar-ai-for-your-contact-center","status":"publish","type":"post","link":"https:\/\/solulan.com\/en\/webinar-ai-for-your-contact-center\/","title":{"rendered":"Webinar: From Theory to Practice \u2013 AI for Your Contact Center [In French]"},"content":{"rendered":"<h3><em>Please note that this webinar is exclusively in French.<\/em><\/h3>\n<p><strong>Are your agents under pressure?<\/strong> Too many calls, demanding customers, complex requests\u2026 and teams that lack the time to deliver quality service.<\/p>\n<p>Good news: Artificial Intelligence can help you today, without endless projects or colossal budgets.<\/p>\n<h3>What we cover:<\/h3>\n<ul>\n<li>How to reduce wait times and call overload with virtual assistants<\/li>\n<li>How to improve customer satisfaction through sentiment analysis and real-time recommendations<\/li>\n<li>How to free your agents from repetitive tasks so they can focus on high-value interactions<\/li>\n<li>How to give supervisors reliable insights to manage performance<\/li>\n<\/ul>\n<h3>You\u2019ll walk away with:<\/h3>\n<p>\u2714 Concrete examples and measurable results (handling time, customer satisfaction, team efficiency)<br \/>\n\u2714 A simple roadmap to integrate AI without disrupting your operations<br \/>\n\u2714 Tips to ensure successful adoption by your teams<\/p>\n<h3>This webinar is for you if:<\/h3>\n<ul>\n<li>You manage a contact center or customer service team<\/li>\n<li>You want to boost productivity without sacrificing quality<\/li>\n<li>You\u2019re looking for practical, achievable solutions<\/li>\n<\/ul>\n<h3>Your experts:<\/h3>\n<ul>\n<li><strong>Rija Raharinosy<\/strong>, Vice President of Unified Communications, Customer Experience, and Artificial Intelligence at Solulan<\/li>\n<li><strong>Melissa Ciciola<\/strong>, Co-Founder and Director of Consulting Services at Prom\u00e9th\u00e9e Consultants<\/li>\n<li><strong>Martin Boutin<\/strong>, Host, Ambassador, and Business Development Specialist at Solulan<\/li>\n<\/ul>\n<p><strong>Duration:<\/strong> 30 minutes<\/p>\n<p><em><strong>Please note that this webinar will be presented exclusively in French.<\/strong><\/em><\/p>\n<h3><a href=\"https:\/\/youtu.be\/cUOPd-2xQGI\">Watch the webinar<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Please note that this webinar is exclusively in French. Are your agents under pressure? Too many calls, demanding customers, complex requests\u2026 and teams that lack the time to deliver quality service. Good news: Artificial Intelligence can help you today, without endless projects or colossal budgets. What we cover: How to reduce wait times and call [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":4017,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Solulan Webinar | From Theory to Practice: AI for Your Contact Center","_seopress_titles_desc":"Discover how AI is transforming your contact center: virtual assistants, sentiment analysis, and automation to boost customer satisfaction. Register for the webinar!","_seopress_robots_index":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-3995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinars"],"acf":[],"_links":{"self":[{"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/posts\/3995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/comments?post=3995"}],"version-history":[{"count":0,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/posts\/3995\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/media\/4017"}],"wp:attachment":[{"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/media?parent=3995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/categories?post=3995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solulan.com\/en\/wp-json\/wp\/v2\/tags?post=3995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}