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Comprehensive expertise for creating call centres

We are able to create call centres fully integrated to the Microsoft 365 environment for SMEs and large businesses. Our services include installing conference rooms equipped with all the latest devices designed to function with Microsoft Teams.

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Our SoluTeams365 concept implements a business class telephone system using Microsoft Teams for businesses of all sizes from self-employed workers to large businesses.

With Teams Phone and our SoluTeams365 service, you can make and receive calls from anywhere in the world, from any supported device, as if you were in the office. Our SoluTeams365 service handles the entire technical assistance and manages the transition to this new platform. We work closely with you to ensure that your employees are properly trained and equipped to meet their needs.

Our expert has the answers: John Delêtre, Microsoft MVP

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Earn up to 273% return on investment (ROI) with Microsoft Teams

According to a Forrester study, businesses earn a 273% ROI with Microsoft Teams Phone. Say goodbye to investments in costly telephone equipment and service contracts for your telephone system. Microsoft Teams uses existing Microsoft cloud infrastructure, which considerably reduces maintenance, update and technical support costs. With Microsoft Teams, implementing telephony and management is much simpler than more conventional telephone systems. For several years, most businesses have greatly benefited from improved collaboration and productivity using Teams, and enjoy significant efficiency gains without even using telephony. Virtual meetings, calls and document sharing make it possible to cut travel and associated costs, which results in major savings over the long term. Why not add the only other means of telecommunication and switch all your telephone services over to Teams?

Boost revenue with remote collaboration

During the pandemic, SMEs saw their profitability grow by an average of 17% thanks to Microsoft Teams. By quickly allowing sales teams to easily communicate from anywhere at any time, Teams significantly facilitated remote work, which had become mandatory in many cases. With Microsoft Teams, your teams can place and receive calls, attend virtual meetings and share content live, wherever they are, regardless of the device used. Microsoft Teams is compatible with Windows, Mac, iOS (iPhone and iPad) and Android operating systems. Teams makes remote work easier than ever and promotes collaboration between geographically dispersed teams, while benefiting from Microsoft 365 advanced security.

Centralize all your communications on a single platform

Teams has become your single interface for instant messaging, collaboration, document sharing, virtual meetings and voice and video calls. By combining all these services in a single user-friendly application, you simplify your communications and boost your team’s productivity. Solulan also offers expertise for integrating call centre systems to Teams, in addition to installing and configuring conference room systems specially designed for Teams.

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