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Even if you take every precaution, no company is totally protected from a hardware failure, a computer breakdown, a virus, or a cyber-attack, so you need to have a carefully prepared plan in case the worst happens. In this regard, the cloud helps ensure the continuity of the business while simplifying IT crisis management.

Rely on the Cloud

The growth of cloud computing has created a real revolution in the IT departments of today’s businesses. By streamlining the infrastructure and processes and taking over the hosting of the applications, the cloud lets CIOs keep as little as possible in-house so that they can focus on the overall management and steering of the IT system: they know where the applications are at all times and are perfectly aware of the role of each service provider. Currently, using the cloud, the role of the CIO involves identifying the most critical areas and applications that have the strongest impact on the company’s activity. Once the potential damage has been quantified, the CIO chooses the most suitable plan in case of crisis: for example, if the organization has an e-commerce platform, they generally choose to externalize the platform to a hosting provider with redundant architecture in the data centre to allow for the fast restoration of the environment and the data in case of interruption. They can even consider a contingency plan that mobilizes two data centres if the cost of a service interruption is particularly high.

Choose a provider that includes an IT contingency plan

By avoiding standard IT solutions and focusing on more comprehensive contracts, you have access to a wide range of services, including an IT contingency plan that provides:
  • Backups on secure and reliable media, such as a remote data centre, plus externalized backups;
  • A maximum tolerable period of disruption (MTPOD)—that is, a contractual recovery time;
  • A maximum acceptable amount of data loss in case of disaster;
  • Crisis management procedures with a disaster recovery plan;
  • Thorough testing conducted regularly, with access to the test report;
  • The possibility of revoking the contract after the recovery of the usable data and the payment of financial penalties by the provider in case of the breach of their obligations.

Get back to business thanks to the cloud

As long as the cloud-computing services take your continuity needs into account, the cloud helps minimize service interruptions.
  • By offering a wide range of tools located outside the company, such as storage, communication, and computing capacity, it speeds up business recovery.
  • As the backup site is done via the internet network and is a multi-channel, it’s accessible to all employees, whether they’re at the office, on the go, or even at home, from a computer, tablet, or mobile phone.
  • The use of remote data centres makes it possible to be operational again more quickly in the event of a regional disaster.
Indeed, as long as there’s power and internet access, a hosted solution in the cloud makes it possible to ensure the continuity of the business. The explosion of cloud computing has totally changed the way companies use computer systems. When it’s properly designed, relying on the cloud lets you not only streamline the IT tool and cut costs, but also simplify and better manage IT crises.