Join us for an essential webinar on generative artificial intelligence, designed specifically for business decision-makers, including managers, VPs, and CEOs.
This webinar is a unique opportunity to understand how AI can transform your business and enhance the customer, employee, agent, and application experience.
Webinar Agenda
Enhancing Customer Experience
Rija Raharinosy explained how generative artificial intelligence can improve customer experience by personalizing interactions and automating responses to frequently asked questions. An example was given of an automated appointment scheduling bot.
Enhancing Employee Experience
Rija Raharinosy described how generative artificial intelligence can enhance employee experience by automating HR processes, such as filtering applications and onboarding new employees.
Enhancing Agent Experience
John Deletre, Microsoft MVP, explained how artificial intelligence can improve the experience of agents in a contact center by providing real-time information and facilitating data searches to respond to customers.
Enhancing Application Experience
John Deletre, Microsoft MVP, discussed transforming the application experience through artificial intelligence by automating internal processes and personalizing recommendations for customers on websites.
Key Takeaways and Updates
John Deletre, Microsoft MVP, and Rija Raharinosy discussed the key takeaways from the presentation and the latest developments in artificial intelligence announced at the Microsoft IGNITE conference. They encouraged participants to contact them to analyze their processes and see how to generate added value.
Conclusion
This webinar is positioned as an essential resource for understanding and leveraging the benefits of generative artificial intelligence. With our sharp expertise and personalized approach, we support our clients in risk analysis, implementing advanced protection measures, and proactive incident management. By emphasizing transparency and trust, we ensure that each client benefits from comprehensive support and continuous assistance to navigate the complex challenges of modern cybersecurity.
For any questions, please contact: 📧 Info@solulan.com
Watch the webinar HERE !
