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Problem

Legacy distribution fell short of needed resources and development

Solulan has provided leading IT solutions and managed services for 23 years to a wide variety of businesses throughout Canada. Like many providers, it shifted from on-premises, traditional IT to the cloud-enabled technology many small and medium-sized businesses now rely on. But even as Solulan experienced success, it began to seek out new options for distribution that would bolster its growth for the future.

“We were looking for a new partner to help us step up our game. We looked at traditional distributors, but we wanted someone to offer more support and guidance to act as a strategic partner.” —Nicolas Laflamme, Director of Sales, Solulan

When the team decided to look at new opportunities for distribution, they accepted a meeting with Pax8. Soon after that, Solulan felt it had found a unique partnership that offered more capabilities and added-value to its business.

Solution

Dedicated partnership focused on measured growth

From the first meeting with the Pax8 team to weekly conversations with its account managers, Solulan knew that a partnership with Pax8 would be unlike anything it had experienced. The commitment and opportunities expressed in early introductory meetings have carried on well beyond the first month of transactions, and Solulan can see endless possibilities ahead.

“We had about four calls with Pax8 before we agreed on a partnership. From that first call to every call since, the relationship with Pax8 has been consistently wonderful. Everyone is dedicated to seeing us grow.” —Nicolas Laflamme, Director of Sales, Solulan

Benefit

Dedicated partnership focused on measured growth

From the first meeting with the Pax8 team to weekly conversations with its account managers, Solulan knew that a partnership with Pax8 would be unlike anything it had experienced. The commitment and opportunities expressed in early introductory meetings have carried on well beyond the first month of transactions, and Solulan can see endless possibilities ahead.

“We had about four calls with Pax8 before we agreed on a partnership. From that first call to every call since, the relationship with Pax8 has been consistently wonderful. Everyone is dedicated to seeing us grow.” —Nicolas Laflamme, Director of Sales, Solulan

Deep connections with Microsoft and other key vendors in the channel ecosystem

All vendors on the Pax8 Marketplace are thoroughly vetted before becoming available to partners. Solulan knows that when its account managers recommend potential solutions, they do so with its needs in mind. And Solulan can rely on Pax8 technical support to solve issues quickly or escalate problems directly with vendors when needed. This saves the Solulan team time and increases their operational efficiencies so they can focus on their business.

“Pax8 had all the right resources during the issues we all faced with NCE in 2022. The webinars, meetings, and other communication methods provided by Pax8’s expertise enabled us to convert on many opportunities during that time.” —Nicolas Laflamme, Director of Sales, Solulan

In February and March of 2022, while many MSPs struggled with the complexities of NCE changes, Solulan achieved nearly $100,000 in NMRR and secured the trust of many of its clients with Pax8.

Results

A roadmap to unbridled growth in Canada

As it works to become the premier IT services provider in Canada across multiple languages and client sizes, Solulan knows that it has a strategic partnership helping it every step of the way.

“Pax8 talks the talk and walks the walk. We see our business doubling over the next two years, and we’re excited to do so alongside Pax8 as they grow in Canada.” —Olivier Hėbert, Marketing and Communication Director, Solulan

The innovative Pax8 Marketplace, combined with the unique enablement opportunities provided by Pax8 experts, has built the pathway to success for Solulan by elevating the expertise and dedication the services provider has offered for two decades.

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